“James, thank you so much for listening to me in late June 2004.  Ben had been at (another school) and hadn't done well.  I didn't know what to do.  I saw an article about your school in The Gazette, cut it out and put it on the kitchen table.  I called you.  You spent an hour with me on the phone and convinced me to at least try summer school for Ben.  It was a major turning point in Ben's life.  There are no words to describe the impact of that telephone conversation.  You and your school, your teachers and the rest of your staff were so important in helping Ben to recognize his learning style, how to deal with it, how to adapt to it, how to be happy and confident.  Your whole approach has remained with Ben.  He still talks about it to this day.”

Viola – July 2010